Technical Consultant (DocuShare)
Descripción del trabajo:
Purpose: The Implementation Engineers work together to provide remote support of the DocuShare solution, across multiple geographical areas, and provide a unified level of excellent service by utilizing the expertise of the DocuShare team. The Implementation Engineers contribute directly to Sales Revenue Plan by providing technical and analytical expertise in the support of Xerox’s Content Management Solution. Key Responsibilities: Hosting a kick-off meeting with the customer to confirm the activities outlined in the SOW. Identify alternative means, when able, to more efficiently achieve customer goals within a given solution. Responsible for ensuring all project metrics are tracked to the task level Ensure that solutions are delivered with quality. Configure DocuShare as documented in the SOW. They are the Primary technical implementation contact for internal & external customers Host admin training for the customer designated trainer – training is on the UI and is a canned PowerPoint presentation.
Qualifications & Experience: Excellent verbal and written communication skills (English 90%) Bachelor Degree in Computer Science Languages: XSLT, Java, Python, HTML, XML, Xpath 1.0/2.0, SQL Windows Server platforms, Unix/Linux Webservices IIS skills Experience in leading large cross-functional projects, on schedule, within budget and delivering desired results Self-starter capable of working from a small set of instructions and doing research to find answers. Proficiency in financial planning/analysis and operational/business reporting Demonstrated performance in program management roles. Analytical, highly proficient in Access, Excel and data analysis
Salary according to experience (between Q12,000 and Q14,000) Health insurance Life insurance Constant training Growth opportunity Being part of a multinational company with offices and delivery centers in more than 50 countries and more than 140 thousand employees around the world.
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HCL Technologies www.hcl.com
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