Puesto:
Reports Analyst
Descripción del trabajo:
Purpose:
The purpose of this position is to support the creation, customization, download, embedding of reports produced in CompleteView Pro (CVP) for the MPS sales teams
Major Responsibilities
Operations support:
Produce on-demand reporting out of CVP
Customize reports as needed out of CVP
Download the results out of CVP for:
Further analysis
Embedding
Embed CVP results inside any of PowerPoint, Excel, PDF document
Work with US Consultancy team to support any additional CVP reporting needs
Track requests for support
Log status on support requests
Closed loop communication before closing out support request
Communications:
Ensures day to day interface with Assess & Design Consultancy program managers and internal partners
Works closely with requesters, sharing information and following up on data and quality issues
Participates in internal and team meetings
Requisitos:
Background, skills, experience and qualifications
Bachelor of Science Degree (preferred, not essential)
Use of Computer: Email, MS Word, Excel, PowerPoint, PDF editor, CompleteView Pro a plus
Excellent verbal and written communications (English 100%)
Problem solving skills
Problem resolution and escalation
Use of organizational and time management skills to facilitate deliverables
Ability to manage multiple tasks
Ability to translate written requirements into tools and template
IT reporting background desired
Role specific competencies and requirements
Intermediate knowledge of MS Word or equivalent (insert images; create and manage tables & columns; edit headers/footers; create forms; create & manage multiple sections)
Intermediate knowledge of MS Excel or equivalent (navigate multiple worksheets within a workbook; createcharts/graphs; embed tables with dynamic links to spreadsheet workbooks)
Intermediate knowledge of MS PowerPoint or equivalent (open and create basic presentations, open saved, print using different options, embed images, image formatting, customize slide templates)
Intermediate knowledge of account-relevant applications (e.g., Adobe Acrobat, file conversion or graphic arts applications)
Basic knowledge of network (e.g., how to add or delete a network printer)
Interpersonal skills and technical understanding sufficient to facilitate communication between specialists (internal or external) and non-technical users
Basic knowledge of Managed Print Services (MPS) business concepts (page volume, assets, utilization, color penetration)
Salario:
Competitive salary according to experience and knowledge
Life and medical insurance
Constant training
Opportunity for growth and development
Contacto:
Send your resume in English to: hectorfenando.ramir@hcl.com
Empresa:
HCL Technologies
Fecha de publicación: