Reports Analyst
Descripción del trabajo:
Purpose: The purpose of this position is to support the creation, customization, download, embedding of reports produced in CompleteView Pro (CVP) for the MPS sales teams Major Responsibilities Operations support: Produce on-demand reporting out of CVP Customize reports as needed out of CVP Download the results out of CVP for: Further analysis Embedding Embed CVP results inside any of PowerPoint, Excel, PDF document Work with US Consultancy team to support any additional CVP reporting needs Track requests for support Log status on support requests Closed loop communication before closing out support request Communications: Ensures day to day interface with Assess & Design Consultancy program managers and internal partners Works closely with requesters, sharing information and following up on data and quality issues Participates in internal and team meetings
Background, skills, experience and qualifications Bachelor of Science Degree (preferred, not essential) Use of Computer: Email, MS Word, Excel, PowerPoint, PDF editor, CompleteView Pro a plus Excellent verbal and written communications (English 100%) Problem solving skills Problem resolution and escalation Use of organizational and time management skills to facilitate deliverables Ability to manage multiple tasks Ability to translate written requirements into tools and template IT reporting background desired Role specific competencies and requirements Intermediate knowledge of MS Word or equivalent (insert images; create and manage tables & columns; edit headers/footers; create forms; create & manage multiple sections) Intermediate knowledge of MS Excel or equivalent (navigate multiple worksheets within a workbook; createcharts/graphs; embed tables with dynamic links to spreadsheet workbooks) Intermediate knowledge of MS PowerPoint or equivalent (open and create basic presentations, open saved, print using different options, embed images, image formatting, customize slide templates) Intermediate knowledge of account-relevant applications (e.g., Adobe Acrobat, file conversion or graphic arts applications) Basic knowledge of network (e.g., how to add or delete a network printer) Interpersonal skills and technical understanding sufficient to facilitate communication between specialists (internal or external) and non-technical users Basic knowledge of Managed Print Services (MPS) business concepts (page volume, assets, utilization, color penetration)
Competitive salary according to experience and knowledge Life and medical insurance Constant training Opportunity for growth and development
Send your resume in English to: hectorfenando.ramir@hcl.com
HCL Technologies
Fecha de publicación: