OPERATIONS TEAM LEADERS (7)
Descripción del trabajo:
Drive and exceed team performance Take escalated calls Drive important KPIs on a daily basis remotely by constant coaching Provide support to associates in regards to client priorities and metrics. Coaching and development Performance management.
• 3 months as a team leader (supervisor) or 6 months as SME (Floor support) for customer service accounts. • Excellent communication skills • Ability to influence a team towards specific goals • Experience in people development • Integrity focus and LA tactics knowledge (preferable) • Ability to drive sales and KPIs by constantly monitoring agents • Schedule availability is a must. • 90% of English level
Sueldo base de Q7,000 mas prestaciones de ley, mas bonos segun metricas
interesados enviar cv a firstname.lastname@example.org o comunicarse al numero 4813-2135
Fecha de publicación: