Microsoft Support Specialist
Descripción del trabajo:
The Microsoft Support Specialist shall participate in the design and delivery of Microsoft software solutions to enable effective communication, productivity, and integration. Responsibilities • Creation and maintenance of new and existing workflows & tools. • Training and technical document creation and support for individual users. • Liaison to Microsoft technical support. • Present technical and complex information in a simplified manner to different stakeholders • Standardize SharePoint design and use • Develop and deploy new employee onboarding process • Perform Tenant to Tenant migrations
• Preferred 2-4 years in a role similar to job description above. • Excellent written and verbal communications skills. • Strong organizational and planning skills. • Strong problem-solving, critical thinking, and analytical skills. • Knowledge of the systems development life cycle. • Knowledge of systems analysis and design methodologies. • Able to present complex technical information clearly to a non-technical audience, with the ability to provide the appropriate level of detail. • Experienced in maintaining security compliance and audit procedures associated with IT regulations within a publicly traded company as well as customer facing portals. Certifications: Azure and O365 • User Creation and management • License management • MS-900 and AZ-900
A Convenir
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