Technical Support Engineer
Descripción del trabajo:
As a Technical Support Engineer, you are the first line of defense in solving customer problems. You'll become a part of an internal Support Operations team, working with some of the largest and most sophisticated online performance marketers globally. In addition, you’ll be a vital component in ensuring outstanding service to our customers. This role comes with great responsibility and requires a variety of skills: you’ll serve as a crucial link, translator, and communicator between customers and our equally extraordinary product development team. Ideally, you love solving new problems and thrive in situations where there are several unknowns. Your heart beats for the customer and serving them with understanding and care. You will have the opportunity to work closely with the Engineering team that develops our web application, Customer teams that serve our clients, and directly with end customers through our 24/7 in-app support chat. Your major responsibility will be to make sure that the problems you address will not resurface. As a result, you’ll make the customer’s life easier as well as improve our core product. None of your days will be quite alike – exciting times guaranteed!
Please send us your salary expectations
To apply, please make sure you meet the position's minimum requirements and submit the following items via email to firstname.lastname@example.org 1. CV in English 2. Salary expectations 3. Link to your LinkedIn profile
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